Make sure that WMM QOS is enabled in the network. Try creating a SSID dedicated to 802.11ac and check if this helps. Also in the Advanced Settings of the Intel(R) Dual Band Wireless-AC 3165, access from Device Manager, set U-APSD Support to "Enabled" and check if this helps.įrom the access point side, there are other things to consider, you can contact Netgear Support for more information about these. Go to the Power options of you laptop, in the Advanced Settings for your Power Plan, and make sure that the Wireless Adapter is set to work at "Maximum Performance" when plugged in and on battery. This may be caused by configuration in the router, however, there are couple things we can check in the computer side: Thanks for the new information, we checked the log and the adapter is connecting to the network using 802.11ac and a signal strength of 99%, the main thing we noticed is that the negotiated data rate is 200 Mbps, which is not normal for ac connections.
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